Elements and Performance Criteria
- Prepare for fault- finding activity
- Obtain approval for site access from customer or site owner prior to site entry
- Identify existing and potential site hazards, assess risks and implement risk control measures
- Determine, from documentation or discussion with appropriate personnel, work to be undertaken, including reported fault location
- Prepare testing in consultation with others affected by proposed work and sequence work according to established enterprise procedures
- Obtain required materials for testing, reporting and rectification work according to established enterprise procedures and job/work ticket requirements
- Obtain required tools, equipment and testing devices according to enterprise procedures and check for correct operation and safety
- Conduct network fault-finding activities
- Establish nature of fault through analysis of source and available information
- Select and safely use appropriate test equipment to locate, diagnose and analyse fault
- Conduct tests according to test equipment operating instructions and requirements, and ensure diagnostic process does not compromise integrity of network element or system
- Identify and test for faults efficiently without damage to equipment, circuits, surrounding environment or services
- Evaluate test results to determine cause of fault/s using appropriate methods and processes
- Action identified fault/s
- Report fault-findings and rectification